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Responsible Gaming

Librabet Casino supports a safe, balanced and informed approach to gambling. Gambling should be treated as entertainment, not as a way to make money or solve financial problems. This page explains practical steps you can take to stay in control, recognise when gambling may be becoming a concern and seek support when you need it.

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Our approach to responsible gambling

Responsible gambling means making deliberate choices about when, how often and how much you gamble. Every wager involves risk, and games are based on chance. No strategy can guarantee a win, and past results do not determine future outcomes. You should only gamble with money you can afford to lose after essential living costs and other financial commitments have been covered.

In this article

Librabet Casino provides general information and account features intended to help players make informed decisions. These features are not a substitute for personal financial advice, medical care or professional counselling. If gambling is affecting your finances, relationships, work, study, health or general wellbeing, consider stopping and speaking with a qualified support service.

Gambling is not suitable for everyone. You must be legally permitted to gamble in your location and meet the applicable minimum legal age requirement. In Australia, gambling services are generally restricted to people aged 18 or over, although legal requirements can vary according to the service and jurisdiction. We may ask for information to verify age and identity.

Do not allow another person to use your account, and never gamble on behalf of someone else. Keep your login details private and make sure you understand the rules, risks and costs that apply before placing a wager. If you are unsure about any aspect of the service, pause and seek clarification before continuing.

Keep gambling in perspective

  • Set a personal entertainment budget before you begin.
  • Decide how much time you are comfortable spending and take regular breaks.
  • Treat losses as the cost of entertainment rather than money that must be recovered.
  • Avoid gambling when you are upset, tired, stressed, under the influence of alcohol or affected by medication.
  • Keep gambling separate from money needed for rent, bills, food, savings, debt repayments or other necessities.
  • Never borrow money, sell possessions or use credit to continue gambling.
  • Do not chase losses by increasing your stakes or playing for longer.
  • Remember that a win is not a sign that a larger wager will also win.

It can help to regard gambling as one optional leisure activity among many. Make time for family, friends, work, study, exercise and other interests. Avoid making gambling the main way you spend free time or manage difficult emotions. A balanced routine can make it easier to notice changes in your behaviour and act before a concern becomes more serious.

Tools to help you stay in control

Planning your gambling before you start can make it easier to follow your own boundaries. Depending on the account and services available to you, responsible gambling controls may include deposit limits, loss or spending limits, session reminders, reality checks, time limits, temporary breaks and self-exclusion. The exact controls, settings and activation process may differ. Review the information shown in your account and use the option that best matches your needs.

Set limits before playing

A limit is most effective when it is chosen calmly and in advance. Consider setting a maximum amount for a day, week or other available period, as well as a maximum session length. Once a limit is reached, treat it as a firm stop rather than a target to work around. Avoid changing limits simply because you are winning, losing or feeling pressure to continue.

Review your activity regularly so you have a clear understanding of your deposits, wagers, wins, losses and time spent. Looking at individual sessions can sometimes hide the overall pattern. A regular review may help you identify whether your activity remains within the budget and time limits you decided on.

Take a break when you need one

A temporary break can help you step away from gambling and reassess your habits. If you feel distracted by gambling, are spending more than planned or are finding it difficult to stop, consider using an available cooling-off or account break option. During a break, avoid opening another account or using another person’s account to continue gambling.

Consider self-exclusion

Self-exclusion is a stronger measure for people who want to prevent themselves from gambling for a defined period or on an ongoing basis. If you decide that self-exclusion is appropriate, follow the instructions available through your account or the website’s official support channels. We may need to confirm your identity and explain the available period and conditions before a request can be completed.

A self-exclusion request should be treated seriously. Do not create another account or ask another person to place wagers for you during the exclusion period. If you have accounts with other gambling providers, you may also need to contact those providers separately because one provider’s exclusion may not automatically apply elsewhere.

Use practical barriers

  • Remove saved payment details where possible.
  • Keep gambling applications and websites away from devices used for work, study or family activities.
  • Use device controls or blocking software if you want additional protection.
  • Ask a trusted person to help you follow your budget or break plan.
  • Review account activity and payment records regularly.
  • Do not share passwords or login details, even with someone you trust.

Recognising signs of gambling harm

Problem gambling can develop gradually. Some people may not notice a change until gambling starts to affect other parts of life. Experiencing one sign does not automatically mean that you have a gambling disorder, but it may be a useful reason to pause, review your habits and seek independent advice.

Changes in gambling behaviour

  • Spending more time or money gambling than you intended.
  • Increasing the amount you wager to feel the same excitement.
  • Trying to win back money after a loss.
  • Feeling restless, irritable or anxious when you cannot gamble.
  • Thinking about gambling throughout the day or finding it hard to concentrate on other activities.
  • Continuing to gamble after deciding to stop or reduce your activity.
  • Finding it difficult to follow limits or repeatedly changing them.
  • Gambling for longer sessions than planned or hiding how much time you spend gambling.

Effects on everyday life

  • Hiding or minimising your gambling from family, friends or people who manage your finances.
  • Borrowing money, using credit or missing bills because of gambling.
  • Selling belongings or using savings intended for another purpose.
  • Gambling to escape stress, sadness, loneliness, boredom or other difficult feelings.
  • Arguing with people close to you about gambling.
  • Missing work, study, appointments or family responsibilities.
  • Feeling shame, guilt, hopelessness or loss of control after gambling.
  • Experiencing financial, relationship, physical or emotional problems that appear connected with gambling.

If any of these signs feel familiar, stop gambling and take the concern seriously. A break, limit or self-exclusion can be a useful immediate step, but you do not need to manage the situation alone. Speak with someone you trust and consider contacting a qualified gambling support service in Australia. These services can provide confidential information, practical guidance and support for both people who gamble and affected family members.

If you are worried about someone else

You may notice changes in a family member, partner, friend or colleague before they acknowledge a problem. Approach the conversation calmly and choose a private time. Focus on specific behaviours and how they affect the person and those around them rather than using blame or judgement. Encourage them to speak with a professional support service, and look after your own wellbeing as well. Family and friends can also seek advice about setting boundaries, protecting household finances and responding safely.

Urgent support

If gambling is connected with thoughts of self-harm, suicide, violence or immediate danger, seek urgent help through local emergency services or a crisis support service in your area. Move away from gambling, stay with a trusted person if possible and do not remain alone with an immediate safety concern.

Account support and player responsibilities

If you want help reviewing your gambling activity or using an available responsible gambling feature, sign in to your account and use the relevant help or support option provided on the website. Explain clearly whether you want information about limits, a temporary break, self-exclusion, account closure or another available control. We may ask questions to understand your request and verify that it relates to the correct account.

Account closure by itself may not provide the same protection as self-exclusion. If you believe you are at risk of gambling harm, say so when making your request and ask about the strongest available restriction. You should also consider restricting access through other gambling providers, payment services and devices that you use.

You are responsible for providing accurate information, keeping your login credentials secure and following the limits or restrictions you choose. Do not attempt to bypass an account restriction, use multiple accounts or encourage another person to gamble for you. If you have concerns about an account decision or a responsible gambling request, use the website’s official support process so the matter can be reviewed.

Before you gamble, ask yourself

  1. Can I afford to lose the amount I plan to spend?
  2. Have I covered my essential costs and financial commitments?
  3. Am I gambling because I want entertainment, or because I am trying to escape a problem?
  4. Have I decided when I will stop?
  5. Will gambling affect my work, study, relationships or responsibilities?
  6. Would I be comfortable telling someone I trust how much I am spending?
  7. If I lose the planned amount, can I walk away without depositing more?

If the answer to any of these questions concerns you, do not gamble. Take a break, use an available account control and seek independent support. Responsible gambling is about staying within your personal boundaries, and asking for help early is a practical and positive step.

Important reminders

  • Gambling outcomes are uncertain and cannot be guaranteed.
  • You cannot recover losses by continuing to gamble.
  • Gambling should not come before essential expenses or personal responsibilities.
  • A limit is only useful if you respect it.
  • You can stop gambling at any time and ask for support.
  • Responsible gambling tools are available to help you, but professional support may also be appropriate.